FAQ's

 

WHERE ARE YOU LOCATED? 

Our rental office location is the John Floyd Community Building in the Pope Lick section of The Parklands.

Click here for directions.

WHAT ARE YOUR HOURS?

9-5 Saturday and 9-5 on Sunday (last put-in at 3)

9-5 Monday - Friday by appointment

*Hours may change depending on weather and water conditions.

We will be renting April through October.

what are the prices?

Prices for rental can be found herePrices include shuttle to put-in, life jacket, paddle, shuttle from take-out back to Community Center.

WHAT FORMS OF PAYMENT DO YOU TAKE?

Cash, Credit Cards (Visa/Mastercard), and Check

what is the cancellation policy?

You must contact us  and cancel 24 hours before your scheduled paddle to get a full refund. If you cancel within 24 hours of your scheduled paddle, you will not get a refund. If there are extinuating circumstances, you can discuss a raincheck with us. Contact us by phone or email to cancel or inquire about a cancellation. No-shows will be charged the full price.

If Blue Moon cancels due to weather or water levels we will offer you a raincheck or refund, depending on the circumstances.

What do i need to bring?

  • Water shoes or old tennis shoes (flip flops not recommended)
  • Drinking water
  • Lunch or plenty of snacks
  • Wear non cotton comfortable clothing that can get wet or dirty
  • Change of clothes
  • Bug spray
  • Sunscreen
  • Waterproof bag or container
  • We recommend you leave your valuables at home or hidden out of sight

PDF of Recommendations to Bring

Are there restrictions for children?

Children must be at least 11 years old to operate a craft by themselves.  Children must be at least 30 lbs. to be in craft and accompanied by an adult.  All children and adults must wear personal flotation devices (PFDs) in or near water.  You must be at least 18 to rent a craft.

Shuttle Service: for those that have their own boat

We are happy to shuttle you from your take out to your car. We can not shuttle your boat typically on the weekends. But generally have staff at the take out that can watch it for you. Please call in advance for confirmation of availability - 502-753-9942. The cost is $7 per person (cash please). For those renting canoes/kayaks, cost of shuttle is included in pricing.

We can now offer shuttle (person & boat) during the week, must call ahead for availability. Price varies according to put in/take out location.